Accessibility Statement

Accessibility Statement for Shoe City

Last Updated: April 21, 2025

At Shoe City, we are committed to ensuring that all users — regardless of ability — can access and enjoy our digital experience. We are proud to confirm that our website is designed to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and has undergone thorough accessibility evaluation.


Accessibility Testing and Compliance

To maintain accessibility across our website, we’ve taken a multi-layered approach:

  • Automated Testing
    We regularly scan our site using WAVE (Web Accessibility Evaluation Tool) to identify and resolve common accessibility issues.

  • Manual Testing
    Our accessibility specialists have conducted detailed manual testing using screen readers such as NVDA, JAWS, and VoiceOver, as well as keyboard-only navigation and color contrast evaluation to ensure full usability.

  • VPAT® Completed
    We have completed a formal Voluntary Product Accessibility Template (VPAT®) as part of our compliance documentation, demonstrating our adherence to ADA, WCAG 2.1, and Section 508 standards.


Ongoing Commitment

Accessibility is a continual process. We are dedicated to monitoring and improving our website on an ongoing basis to ensure compliance with evolving standards and to enhance usability for all visitors.


Feedback and Assistance

If you experience any difficulty using our website or have suggestions on how we can improve accessibility, please contact us directly. We welcome your feedback and are committed to resolving issues promptly.

Contact Information:
📍 Shoe City
12550 Whittier Blvd
Whittier, CA 90602

📞 Phone: (562) 698-2400 x148
📧 Email: info@shoecity.com


Thank you for choosing Shoe City. We are proud to provide an inclusive and accessible online shopping experience for all our customers.

— The Shoe City Team